Voice Mail

Initial Setup

• Press Messages (the button that looks like a tape)
• Enter the default PIN ([Default VM PIN]) and press #
• Follow the operator instructions, pressing # for confirmations

Change Voicemail PIN

• Press Messages
• Enter your PIN and press #
• Press 4 for Setup Options
• Press 3 for Personal Settings
• Press 1 to Change PIN
• Enter your new PIN and press #
• Enter your new PIN again and press #

Access Voicemail From Your Desk Phone

• Press Messages
• Enter your PIN and press #

Access Your Voicemail or a Shared Voicemail Box From Another Desk Phone

• Press Messages
• Press *
• Enter your (or shared) extension and press #
• Enter your (or shared) PIN and press #

Access Voicemail From an Outside Line

• Dial [1212] and press * after hearing greeting
• Enter your extension and press #
• Enter your PIN and press #

or

• Dial your own number
• When your greeting starts playing press *
• Enter your pin followed by #
• Listen to your messages

Transferring Voicemail to Another Person’s Voicemail

• Listen to voicemail message
• Press 5 to forward
• Spell the person’s name

or

• Press ## and the person’s number

Bypass Voicemail Greeting – Leave Message Immediately

• Press # at any time while listening to the greeting
• Leave message and hang up

Leaving Voicemail Without Calling

• Press * then dial the person's number
• Leave message and hang up

Deleted Voicemail Retention

• Deleted Voicemails are retrievable for 24 hours. After that they are permanently deleted.