Cisco Jabber

Cisco Jabber allows you to use your computer or a mobile device to instant message, place voice and video calls using your Ship assigned telephone number.

Features

Here are just some of the features available to you when using Jabber.

• Softphone - place and receive calls directly from your PC, Mac or mobile device.
• Presence - the Cisco Jabber client gives you presence visibility to know if your contacts are available, away, or in a meeting.
• Video Conferencing - place ad hoc video calls when in a chat or softphone conversation with your university colleagues (Note: Zoom is the primary video conferencing tool for university faculty/staff)
• Forward Calls - set Call Forwarding remotely through Cisco Jabber. (Settings > Call Forwarding > New Number)

If you are downloading Jabber to a university laptop and are prompted for an administrator password, please email support at helpdesk@ship.edu and include a phone number where you can be reached for assistance.

User Guides

• User Guide for Windows
• User Guide for Mac
• User Guide for iPhone/iPad
• User Guide for Android

Get Started

To get started, you’ll need to download and install the Jabber application. Select your platform.

• Download Jabber for Windows
• Download Jabber for Mac
• Download Jabber for iOS (iPhone or iPad)
• Download Jabber for Android

Email helpdesk@ship.edu if you have any issues connecting or technical issues. Include a phone number where you can be reached for assistance.