Services
Resources

News and Alerts

Starting 11/2/2010, opscans will be shredded if not picked up within 60 days of being procesed.

Completed tests can be picked up at the Helpdesk located in MCT 054 during the following hours:

Monday - Thursday:  

8:00AM to 9:00PM

Friday: 

8:00AM to 5:00PM  

For more information, please visit our Opscan Webpage:
Optical Scanning

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Useful Links

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Location and Hours

The Faculty/Staff Helpdesk is located in the Mathematics and Computing Technologies Center (MCT), on the first floor in Room MCT054 as part of the Technical Support Center.

2011-2012
Faculty/Staff Helpdesk Hours:

Sunday:

Closed

Monday:

7:30a to 4:30p

Tuesday:

7:30a to 4:30p

Wednesday:

7:30a to 4:30p

Thursday:

7:30a to 4:30p

Friday:

7:30a to 4:30p

Saturday:

Closed

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Instructions & Walkthroughs

Welcome to the Shippensburg University Faculty/Staff Help Desk's Instructions and Walkthroughs page.  This page includes walkthroughs for checking e-mail, filling out op-scan forms, setting up and checking your barracuda spam filter, and many other helpful instructions.  Take a look at the page to see if there is a walkthrough that is helpful for you. 

If you run into issues following a walkthrough, or have additional questions, the Faculty/Staff Help Desk is here to help  you with your technical support needs.  Please feel free to call us (x4357 option 2) or send us an e-mail (helpdesk@ship.edu) and we'll be glad to help!

 

Computer/Network Walkthroughs

How to Find Your Computer Name 

How to Find Network Information 

Off campus network drive access - PC 

Off campus network drive access - Mac 

Removing Pre-Existing Antivirus prior to Sophos Install 

T-Drive File Recovery 

Disable Common Pop-up Blockers 

 

 

E-mail/Mobile Device Walkthroughs

Barracuda Instructions 

Outlook Delegate Instructions 

Set-up Outlook Anywhere 

Shippensburg Email Setup for Android  

Shippensburg Email Setup for iPhone 

Shippensburg Email Setup for Windows Mobile 6.1